Data deletion instructions

Last updated: 5 November 2026

If you are a business using Wanexo

• To disconnect WhatsApp, open Wanexo → WhatsApp → Set-up → Disconnect. Wanexo stops using your number and disables the stored access token straight away. You can also remove the app from your Meta Business settings.
• To delete your account and data, e-mail support@wanexo.example from the account owner’s e-mail address with the subject “Delete my Wanexo account”. We will confirm who you are, then delete your data within 30 days, except records we must keep by law (such as issued invoices), which are deleted when that period ends.

If you are a customer of a business that uses Wanexo

• To stop WhatsApp offers from a business, reply STOP to its WhatsApp message, or tap “Stop promotions”. This takes effect at once.
• To have your details deleted, ask that business: it controls its customer records. You can also write to us at support@wanexo.example with the business’s name and your phone number, and we will pass your request to the business and help it respond.

If you signed in with Facebook

Wanexo only uses Facebook (Meta) sign-in so a business can connect its WhatsApp Business account. To remove that access, go to Facebook → Settings & privacy → Settings → Business integrations (or Apps and websites), remove Wanexo, and e-mail us as above to delete any data we received.

Contact

VASTZONE (a proprietorship business), A-29 Rajved Colony, Nayapura, Kolar Road, Bhopal, Madhya Pradesh 462042, India. E-mail: support@wanexo.example. Phone: +91 82692 97241.