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Terms of Service

Last updated: 5 November 2026

These terms are an agreement between VASTZONE (a proprietorship business) (“Wanexo”, “we”) and the business that signs up for Wanexo (“you”). By creating an account or using the Service you accept them on behalf of your business.

1. The Service

Wanexo is online software for running a business: billing, stock, bookings, customers, loyalty, reviews, pages, WhatsApp messaging and related tools. Features depend on your plan and the modules you turn on. We may improve or change features; we will not remove a core feature you pay for during a paid period without notice.

2. Your account

  • Give accurate details and keep them up to date.
  • Keep sign-in details secret; you are responsible for what your team does in your account. Give team members only the access they need.
  • Tell us at once if you suspect unauthorised access.

3. Trials, plans and payment

  • New accounts may start with a free trial. When it ends, continued use of a paid plan needs payment of our invoice by its due date.
  • Prices are shown before GST; taxes are added as applicable. Plans renew for the same period until cancelled.
  • If an invoice is not paid on time your account becomes read-only until it is paid. We may close accounts that remain unpaid.
  • WhatsApp messages beyond your plan’s free allowance are charged from your prepaid wallet at the published rates. Wallet credit is not cash and is not refundable except where the law requires.
  • Discount and trial codes apply as described when issued and may be withdrawn for misuse.

4. Your data

You own the data you put into Wanexo. You give us permission to host and process it only to provide the Service, as described in our Privacy Policy. You are responsible for having the right to collect and use your customers’ and staff’s data, including any notices and consents the law requires. You can export your data while your account is active.

5. WhatsApp and messaging

  • You must follow WhatsApp’s Business and Commerce policies, Meta’s terms, and applicable law, including Indian rules on commercial communications.
  • Send marketing messages only to people who agreed to receive them, and honour opt-outs. Wanexo blocks messages to people without recorded consent and to those who opted out; you must not work around this.
  • Meta may approve, pause or reject your templates and may restrict your number; Wanexo is not responsible for Meta’s decisions.

6. Acceptable use

Do not use Wanexo to break the law, send spam, deceive people, collect payment or card details under false pretences, upload malware, infringe others’ rights, or try to access other businesses’ data or disrupt the Service. We may suspend content or accounts that do.

7. Tax and compliance

Wanexo helps you prepare bills and records, but you are responsible for your tax filings and legal obligations. Wanexo does not guarantee that its outputs meet every legal or tax requirement for your business; please check with your adviser.

8. Availability and support

We work to keep the Service available and secure, but it may sometimes be interrupted for maintenance or reasons beyond our control. Support is available by e-mail.

9. Limitation of liability

To the extent the law allows, Wanexo is not liable for indirect or consequential losses, lost profits or lost data, and our total liability for any claim is limited to the fees you paid us in the three months before the claim.

10. Ending the agreement

You can stop using Wanexo at any time. We may end or suspend the Service for serious breach of these terms or non-payment. After your account closes we keep and delete data as described in the Privacy Policy and on the Data deletion page.

11. Changes and law

We may update these terms and will tell account owners of important changes in advance. These terms are governed by the laws of India.

12. Contact

VASTZONE (a proprietorship business), A-29 Rajved Colony, Nayapura, Kolar Road, Bhopal, Madhya Pradesh 462042, India. E-mail: support@wanexo.example. Phone: +91 82692 97241.